People Are Scared To Send Food Back At Restaurants

posted by Tony Manero -

No one likes the idea of sending food back in a restaurant...it can make the toughest people nervous as heck! But when it comes to who has the tougher time, it seems millennials are the least comfortable. 

A new survey which polled more than 1.8-million people revealed Gen-Xers are way more likely to send food back than 18 to 34-year-olds.

Of Americans who eat out, 41% say they’re uncomfortable sending the food back to the kitchen. Big kitchen no-no's, like undercooked food, being brought the wrong meal or finding a hair in the dish, were major factors in the diner's decision to send a meal packing.

Still, 52% of millennials admit that sending a plate back is an awkward experience.

So what to do when you’re not satisfied with your order? Dr. Danielle Keenan-Miller, director of the UCLA Psychology Clinic, suggests being direct about what you want. Whether it’s a replacement or refund, here are a few tips for what to do when the food's not right:

  • Stick to the facts. Tell the server exactly what the issue is. 
  • Run it by a friend. Not sure if your complaint is legitimate? Ask a friend…unless you're eating alone. In that case, just trust yourself. Most likely restaurants will want to correct the order and give you what you want.  
  • Ask for the manager. If something is really wrong, politely bring it to the attention of the manager. They should also offer to either comp your meal or prepare you a different dish.
  • Stop eating. The more food you eat, the less convincing your argument might be that it's not right. 

Source: Moneyish

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